web site design, website development, web hosting, domain name registration, search engine submission

Get a website and get your business online

Literate Systems, Kiln House, Newbridge Hill, Gunnislake, Cornwall PL18 9JH
tel: 01822-833430 fax: 01822-833979 e-mail:

Incorporating Westwood Websites

Talk to us, we can get your business online

Opportunities

We are looking for freelance web developers willing to take on website projects at short notice working to a fixed price.

If you are interested then please submit your CV and examples of your work by by post to the above address.

Bogus Domain Registration Demands

A number of our clients have received what looks like an invoice stating that their domain will stop working if they do not pay to renew it. These are bogus demands and should be ignored. Please look out for the following organisations and put any correspondence received from them straight in the bin:

Domain Registry of America. This company is based in Canada and has been banned from this marketing practice in the USA. They also operate in the UK and Europe under the name Domain Registry of Europe.

EU Registry Services. This company is based in Cambridgeshire and also goes by the name of Domain Registry Services. They have been successfully challenged by Nominet, the UK domain name authority.

Literate Systems is a small company operating strictly within the rules and guidelines on an entirely ethical basis. If you registered your domain name through us we will handle renewals on your behalf.

Domain Name Registration

We can register a wide range of domain names. We will always register your domain names to you thus ensuring that you are in full control of your domain names:
from £9 per annum.

Website and E-mail Hosting

Comprehensive website hosting: ASP, Database (Access and MySQL), web based e-mail, Spam Filters, Secure Socket Layer (SSL), server statistics, your own control panel, etc:
from £59 per annum.

Website Development

We can build a website to suit your requirements be it a simple one page web presence or a fully integrated e-commerce website:
from £30 one-off fee.

Search Engine Submission

We can submit your website to nearly 100,000 search engines and directories including manual submission to Google:
from £49 one-off fee.

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Mail Server Problem

We would like to apologise for the problems experienced with our mail servers from about 14:00 Friday 7 March until about 21:30 Sunday 9 March. Our mail servers are now fully functional, if you are still experiencing problems please contact us as soon as possible and we will help reconnect you.

We apologise for the inconvenience caused.

Please click here for an explanation of what happened.

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Mail Server Problem

During the course of Friday morning we started an update to our mail servers in order to provide better spam protection and a greatly enhanced webmail package.

Unfortunately the installation stalled, as these things sometimes do. The result was that the security permissions set on a very large number of files became corrupt resulting in the server effectively shutting itself out from itself.

We and a team of technicians worked on the problem and webmail facilities were soon restored allowing customers to access their mail, shortly after that the outgoing servers were working correctly again. Regrettably it has taken some 54 hours to recover the incoming mail facility.

Please be assured that no mail will have been lost, it was simply queued on the server awaiting collection.

We apologise for the inconvenience caused.

The following updates were posted here during the course of solving this problem:

Since about 2 o'clock today (7 March 2008) we have been experiencing some problems with our mail servers and apologise for the inconvenience caused.

The problem is being worked on and a full service will be restored as soon as possible.

Update 00:50 on Saturday 8 March 2008

Server technicians continue to work on the mail problem and the web mail service is now running. You can access your mail by going to http://webmail.yourdomainname.ext where you use your actual domain name and extension ie literate.co.uk in place of yourdomainname.ext. Use your full email address as the username with your normal email password.

This is a new and much enhanced version of webmail and it was updating to this that started the problems we are now working on.

Update 08:15 on Saturday 8 March 2008

Server technicians continue to work on the mail problem and web mail remains available.

We know what the problem is - it is to do with file permissions which became corrupt during the upgrade process - and we are having to correct each file permission. With many thousands of files affected this is regrettably a time consuming job. Thank you for your patience and again many apologies for the inconvenience.

Update 08:50 on Saturday 8 March 2008

Remote mail sending is now functional, ie you can send messages using Outlook, Eudora, etc. Receiving messages remains a problem that the server technicians are working on. Web mail remains available.

Update 23:50 on Saturday 8 March 2008

We continue to work on correcting file security permissions. Remote mail sending remains functional, ie you can send messages using Outlook, Eudora, etc. as does web mail.